Downing Designs is Shipping and Installing Large Glass Countertops across the USA.
Shipping large Glass Countertops across the USA and Caribbean requires expert crating and thoughtful installation technique. Downing Designs makes, crates, ships and insures our shipments of custom Glass Countertops anywhere in the USA and installs them as well. We can ship pieces as large as 130″ x 60″ in 1 -piece. Many glass fabricators choose to cut corners and ship 2 pieces where we would ship 1. Thats a huge difference! For one, the seams are always visible and it is a real trick to artistically blend the pattern from piece A to piece B.
There are a few glass countertop makers, but they do not offer, nor have they attained the same 5-Star Service Rating that we do. Our service is end-to-end and eliminates the need to hire separate templator, maker, shipper, installer. This distinguishes Downing Designs from all other glass surface suppliers. This is critical. Liability and blame for failed installations can leave you the buyer without recourse in such a large dollar purchase. If you are buying a luxury car, you expect top-notch service. We deliver a luxurious product, with your artistic input, beautifully fabricated, fully crated and insured, and installed by us as well.
When shipping glass countertops and glass sinks, our experience has taught us:
- Template and Install of Glass Countertops by the same crew is smart
- Overbuild crates.
- Insure properly
- Plan well ahead for logistics at the delivery site.
Recently, we had an interesting experience in Scottsdale, AZ with Our clients Steve and Celia. Our offer to them for White Glass and Textured Glass countertops was accepted and we discussed arrangements for a template visit for measurements and layout planning.
This project reinforced the need to have 1 person in charge of template, fabrication and delivery, as their kitchen cabinet personnel were unwilling to be part of the risk chain should there be an issue if pieces do not fit correctly. You are going to pay someone to install and template countertops anyways…might as well be the same one making them. Downing Designs is unique in the ability to serve far reaching clients to inspire a professional result from start to finish. This was covered in an earlier blog Glass Countertop Buying Guide.
There is another advantage. When visiting the jobsite, we can get a feel for the “flow” of the room and create our texture in sync with that flow. This is not something to be taken lightly. Glass Countertops will last a lifetime. They are expensive. Like buying a piece of art, make sure that it is exactly what you want. Regret is a hard thing to live with forever. Leaving installations to amatuers also risks much, as the installation of these counters must be handled very carefully.
Upon installation trip #1, one of the two crates was badly damaged, and laying on its side in the delivery truck. So much for our prominent “THIS SIDE UP” stickers.
We installed what we could, and photo-documented the rest for the ensuing insurance claim.
Claims can take several weeks to process, but no need to wait for that. We re-fabricated and again shipped the needed pieces. Crate #2 arrived intact. Installation trip #2 was planned and, and the resulting installation went smoothly.
And a few “before” pics to highlight how dramatic this remodel shaped their home.
Many thanks to Steve and Celia …happy we were able to get these installed before your big event. We like to say “Nice things happen to nice people”…and their genuine friendliness and hospitality made this trip a very memorable and pleasurable one.